Hive Forms/Submit a Request
The Hive's mission is to support the goals and initiatives of the College of Arts & Sciences through consultation and training, and by providing outstanding creative, technical and instructional services and resources. To get started, please choose an option below!
Before submitting a request, consider browsing our available tutorials.
News Alert:
As a reminder, UKITS will be performing the College of A&S migration to Microsoft Teams Friday January 15th. You do not need to take any action with this migration. You will receive a notification via email after the migration is complete.Click here for an article in the UKITS Tech Help Center with information on the migration.
Additionally, click here for information from Microsoft with training, FAQs, etc.
There are a couple of changes that you may notice after the migration is complete. First, if you have any meetings that you own on your calendar that are Skype for Business meetings, they will be changed to Teams meetings. As such, an update will be sent out to meeting participants, so you may see people accepting that meeting again. Also, if you go into the Skype for Business application after the migration, you will notice reduced functionality. Finally, when you create a Teams meeting, you will now have a dial in number available so that people can join by dialing in on their phone.
Current Zoom / Microsoft Teams Capable Rooms
Technical and Web Support:
- Help Desk (Desktop/laptop computer hardware, printing, software, networking & surplus)
- On-boarding and Off-boarding
- Zoom Webinar Request
- Fix/Update an existing A&S Website
- New Website or Application
- Instructional Design and Technology (Canvas, Echo360, etc.)
- Equipment checkout (Short-term loans of laptops, iPads, etc.)
- JSB Conference Room Support (Submit requests for support of JSB Conference room technology. JSB 161N and 361M must be reserved through http://meetatbigblue.uky.edu/ )
Design and Creative Content:
