Licensing Preinstalled Adobe Products
UK has changed the way Adobe products are licensed. Here are the steps to take if you launch a program and receive a "sign-in required" message.
Desktop Support
Reestablishing Microsoft Office Desktop Shortcuts
Occasionally when a new version of software is installed, old shortcuts are left to the previous version of the software. These shortcuts need to be removed, and new shortcuts need to be established.
Using Previous Versions to Roll Back Changes to Files
Occasionally changes to a file are accidentally saved, overwriting an important existing file. Previous Versions allow us to review versions of file and folders from different points in time and restore those files or folders to a previous state.
Import Outlook archive into Office365 online archive
In the past, we set up Outlook archives so that email could be stored on the A&S file server and free up the limited space on the Exchange server. This was an imperfect system because the archive file type (.pst) doesn't perform very well on server storage, but if we moved the file to your local desktop's C drive, it might be lost in a hard drive crash or Windows reinstall.
Configuring locked print and adding user code (Mac to Ricoh)
Many of the Ricoh devices in A&S are restricted to only allow printing through a copy/printing code provided to each user in the department. This tutorial will take you through the steps of adding a print code on your Mac so that your print jobs will complete and set up locked (confidential) print. Locked print allows jobs to be sent securely to the printer and held there until you actually arrive at the printer to pick them up.
Updating Apple Mail Configuration after Office 365 migration
If you had the Apple Mail client configured for Exchange, you will need to remove the Exchange account and add your Office 365 account after the migration is completed.
Prepare your iPhone/iPad for UK mail migration
This tutorial will show you how to check if your iPhone/iPad is correctly configured to work with Office 365 email. This tutorial was created on an iPad, but the steps for iPhone will be the same.
Create an Outlook Quick Step to report spam
UKAT prefers that spam emails are forwarded to them as an attachment. This gives them the most information possible when trying to block spam and prevent phishing attacks, but the process is quite a bit more complicated than simply hitting forward. We can use Outlook quick steps to streamline the process.
