Missing Scroll Bars in the Grade Center

Intended audience: 
All users

Usually when the scroll bars are not displaying in the Grade Center, the solution is to just increase your screen resolution. On small screen devices, such as handhelds, tablets, and netbooks, the Grade Center will not function properly, no matter what. 

However, sometimes if you are using Firefox on a PC, you may not see the scroll bars in the Blackboard Grade Center because the PCs scroll bar settings need to be adjusted.

The video below demostrates this tutorial for Windows 7. If you are using a different version of Windows, please follow the steps below and keep in mind that some things may look different.  

Steps: 
1. Windows 7
1. Go to Control Panel 2. Select Appearance and Personalization 3. In top right-hand search box, type "windows color" 4. It will bring up Personalization and a list. Select "Change window colors and metrics". 5. Click on the Item Dropdown (default says Desktop) and select "Scrollbar" and change to 19.
2. Windows XP
1. Go to the Control Panel. 2. Click on Display Properties. 3. Click on the Appearance tab. 4. Select the Advanced button. 5. Select the Scroll Bar from the item drop down list. 6. Change the setting to 19. 7. Submit.
3. Windows Vista
1. Go to the Control Panel. 2. Click on Personalization. 3. Select the Window Color and Appearance option. 4. Click on the Advanced button. 5. Select the Scroll Bar from the item drop down list. 6. Change the setting to 19. 7. Submit.
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